Maintenance

Made in Sydney NSW, our items are hand crafted from a solid Australian Blackbutt Hardwood Timber. Some pieces may have features commonly found in real and natural timbers such as small worm holes, gum veins or small knots. These beautiful and naturally occurring imperfections help make each piece uniquely special for each owner.

The ongoing maintenance of your new furniture is minimal. The hardwood timber is supplied kiln dried as per Australian Standards, between 10% and 18%. Depending on how exposed the timber is to the elements, maintenance may be required once in the first 12 months and possibly every 2-3 years thereafter. As timber is a natural product checks (small cracks) may appear over time on the surface of the boards. These small cracks have no structural effect and are part of the timbers character. They are caused by the periodic wetting and drying of the timber and this natural process can be slowed by the protective properties of finishes. To provide the timber with protection, the exposed timber has been finished with multiple coats of a water based decking oil. The brand we have used is Intergrain Ultradeck (natural), a readily available brand. When it is time to maintain the timber all that is needed is a light sand and re-oil using a decking oil. Please follow the instructions on the decking oil packaging to produce the correct and best results for your furniture. When cleaning the timber, please use a damp cloth, a hand held broom or similar.

Being a natural product, timber will expand and retract. This natural reaction can over time, slightly move and loosen the assembly bolts and screws (fixings) and you may find the table and/or benches start to wobble. This is not a fault in the furniture or construction and is easily resolved. We suggest you tighten the same corner bolts and connecting screws that are supplied and used to assemble the furniture (as shown in the assembly instructions attached).

Hardwood timber contains an oil or tannin in its pores. Tannins are water soluble extractives found in most hardwoods which may leach (bleed) on to surrounding surfaces whenever moisture leaves the timber. The length of time needed for the bleeding process to be complete varies with the denseness of the timber, temperature and humidity the timber is exposed to. The tannin is not sticky but can stain, so it is important to cover or protect anything that could be stained during this period including bench cushions. Tannins stains may be difficult to remove especially from unsealed masonry surfaces. Once the process is complete, the timber will not bleed again. A short inconvenience for many years of great service from your new timber furniture!