SHIPPING
- Despatch within 7 -14 business days
- Items are delivered in brown box, on a pallet, with the exception of certain items.
- Minor assembly is required
- Bulky items are delivered via a specialised service
RETURNS AND EXCHANGES
- We do not accept a refund or exchange for change of mind
- Easy and complimentary returns, within 14 days of receipt
- Item to be returned in the original packaging. Please speak to customer service before returning the item.
DAMAGES
If an item has been damaged in transit, please take photos or video clearly showing the damage and contact us as soon as possible.
PRE-ORDER ITEM
Pre-order Items are items that are not currently in stock, but that we expect to have available within the stated timeframe. When pre-ordering one of these items, you're ensuring that you are among the first to receive the product when it becomes available.